重启出国游，你储备的英语够用吗？按场景使用的英语口语。收藏备用吧。

酒店

Hotels

01 l' ll arrive late , but please keep my reservation.

我会晚到，但请保留我的预订。

I' d like to cancel a reservation, for my travel schedule has been changed.

我想取消已经预订的房间，因为我的出行计划有所改变。

02 Hi , my name is …I have a reservation.

你好，我的名字是…..我有预订房间。

Just one moment, please. Let me check for you .

稍等一下，我为您查一下。

I didn’ t make a reservation.

我之前没有预订。

03 Do you have a single room？

请问有单人间吗？

double room 一张双人床的房间

twin room 两张单人床的房间

family room 家庭房

suite 套间

business room 商务房间

l' d like a quiet room.

我需要一间安静一点的房间。

I want a sea view room.

我想要一间海景房。

| want a room away from the noise of the traffic.

我想要一间不临街的房间。

I' d like a room with a nice view / a balcony .

我想要一间视野好／有阳台的房间。

05 l' d like to check in, please.

我要办理入住手续。

What is the checkout time, please?

请问退房时间是什么时候？

Does the price include breakfast?

费用包含早餐吗？

Where is the restaurant for breakfast?

吃早餐的餐厅在哪里？

What time does breakfast start?

早餐几点开始？

06 How much is it for one night charge？

住一晚费用是多少？

Do you haveless expensive rooms?

你们有没有便宜点的房间呢？

07 Could you give me a wake – up call

at 8:00 tomorrow morning? The room number is……

请帮我预约明早八点的叫醒服务。我的房间号是…..

08 Do you provide laundry service?

请问提供衣物送洗服务吗？

I need laundry service today.

我今天需要洗衣服务。

When will my laundry be ready? I need it by around eight tomorrow morning .

我的衣服什么时候能洗好？我明天早上大约8点以前要。

09 Room service. May I come in?

客房服务，请问我能进来吗？

come in, please. 请进。

Could you come back later?

你可以晚一点再来吗？

010 Please clean the room when I am out.

请在我不在房间的时候打扫。

Could you please come back in two hours?

请两个小时之后再来好吗？

011 The air conditioner doesn't work / goes wrong.

空调出毛病了。

The toilet can't flush as usual. Could you fix it, please ?

马桶不能正常使用，可以派人来修吗？

The water in the bathroom can' t go down the drain.

浴室里的水无法从排水管流下去。

012 Do you have WiFi? Can I have the WiFi code?

你们这有无线网吗？上网密码是多少？

013 There is no toilet paper here.

这里没有卫生纸了。

towel 毛巾

bath towel 浴巾

pillow 枕头

quilt 棉被

shampoo 洗发水

conditioner 润发乳

toothbrush 牙刷

toothpaste 牙膏

comb 梳子

slippers 拖鞋

telephone 电话

watering can 水壶

soap 香皂

ashtray 烟灰缸

014 The air conditioner doesnt work.

空调坏了。

hair drier 吹风机

television 电视机

computer 电脑

Can I borrow a hair drier?

我可以借用一下吹风机吗？

015 l' ve locked myself out.

我忘记带房卡／钥匙了。

I' ve lost my room key.

我的房卡不见了。

016 Are there any good places around here？

附近有什么景点吗？

restaurant 餐馆

bar 酒吧

shopping center 购物中心

017 Excuse me. I would like to check out.

你好，我要退房。

l' d like to settle my bill now.

我想现在结账。

May I havethe receipt?

能给我收据吗？

018 Would you like to pay by cash or credit card？

您想付现金还是刷信用卡？

I will pay by credit card / cash.

我刷信用卡。／我付现金。

019 Is the service charge included in the bill ？

请问服务费含在账单里了吗？

I didn't call for laundry service. Could you please check it ?

我没有叫洗衣服务。能再确认一下吗？

020 I left something important in my room．

我有重要的东西落在房间了。

对话

1办理入住

A : Good afternoon . Can I help you ?

下午好。有什么能帮您的？

B : Helo . My name is Zhang San . I have a reservation .

您好。我叫张三。我有预订房间。

A : Can I have your passport, please ?

能出示一下您的护照吗？

B : Here you are. 给您。

A : Just a moment, please ..… Yes , Mr . Zhang , a single room for three nights . Is that right ?

请稍等。张先生，您预订了一个单人间，住三晚，对吗？

B : Yes, that's right . 是的。

A : It ’ s 600 US dollars for three nights . Would you like to

pay by cash or credit card ?

三晚一共600美元。您是付现金还是刷信用卡？

B : By credit card. Here you are .

刷信用卡。给您。

A : Thank you. Here is your room card. And your room is on the 8th floor, Room

818. The lift is over there. And breakfast is on the 2nd floor .

谢谢。这是您的房卡。您的房间在8楼818。电梯在那边。早餐在2楼。

2客房服务

A : Room service. Can I help you?

这里是客房服务。请问有什么能帮您？

B : Hello . Do you have laundry service ?

您好。请问有洗衣服务吗？

A : Yes , sir . 有的，先生。

B : How long will it take to clean a T-shirt ?

洗一件T恤要多长时间？

A : It will be ready by tomorrow morning.

明天早上能洗好。

B : How much does it cost ?

费用是多少呢？

A : It's 5 dollars.

5美元。