细节抉择胜败,外贸英语口语是影响外贸事务员事务水平缓成果的重要要素,给老外打电话之前,这些功课你做足了吗?
一、关于留联络方法1.1用老外的方法念出电话号码
念一串电话号码时,最佳每三个或四个数字中心中止一下。
连在一同的两个或三个相同数字,可以用double或triple
比方:
222 读作 triple two;
3344 读作 double three, double four;
5555 读作 double five, double five.
5555 假定要说“five five five five”也可以,不要说four five 那是45!
1.2 邮箱地址的正确念法
@读作“at” 所以“john@gmail.com”就是“john,at,gmail,dot,com”
假定用户名的有些有标点符号,常见几种这么读:
“/” 读作 “forward slash”
“-” 读作 “hyphen [ha?f(?)n]” or a “dash”
“_” 读作 “underscore”
二、接通电话时怎么说在公司,接电话要先报上自个的名字。
但不要说“i am”或“my name is”
请直接在自个的名字后边加上“speaking”就可以了。
hello,daniel chang speaking.
你好,我是张·丹尼尔。
请或人接听电话时:
方法a: can i speak
to mr scott,please?
方法b: is mr scott there,please?
我能和斯科特先生通话么?
斯科特先生在么?
三、通话时突发情况如何回is bad. could you repeat what you just said?
不好心思,线路很差,您能重复一下刚刚的话吗?
其实是没听懂对方的意思
im afraid i don’t follow you.
could you repeat it,please?
不好心思,我没听理解,您能重复一下吗?
im not sure i understand.
would you mind explaining it again.
不好心思,我如同没弄懂。您介意再说明一下吗?
纠正对方的说法
actually,its 16,not 60.
实际上,是16,不是60.(偏重致使利诱的词)
i’m sorry,but i think there has been a misunderstanding.
the payments due next week,not next month.
不好心思,但我认为这儿有点误解。
这笔账下周全期,而不是下个月。
四、价格商洽技巧价格商洽就是两边归纳实力的比照的成果。在商洽中,咱们要尽量鼓舞对方多说,咱们要向对方说:“yes”,“please go on”,并提疑问请对方答复,使对方多谈他们的情况,以抵达尽量晓得对方的意图。
假定嫌价格贵,就谈产质量量,带客户赏识公司。杰出的公司文明也是添加价格的砝码。不要和客户纠缠自个的价格和同类价格比照。避免这种比照,要岔开论题。或许直接说,没有可以比照的当地。还有说到必定要做到,即便赔钱也要做,诚信最重要的
外贸英语口语价格商洽词汇
价格商洽语句your price is feasible (infeasible)
你方价格是可行(不可以行)的
your price is competitive
(not competitive)
你方价格有竞赛力(无竞赛力)
i can’t accept
我无法承受
it’s too high
这个价格太贵了
what do you mean?
你们觉得多少适合?
it seems acceptable
这个价格我可以承受。
how about a discount of 5%?
5%的扣头怎么样?
i’m afraid i can’t agree with you here
恐怕我不能承受
what do you think about the price?
这个价格你觉得怎么样?
were ready to reduce the price by 5%
咱们预备减价百分之五
there is no room for any reduction in price
价格毫无再减的境地了
price is hovering between $5 and $8
价格徜徉于5至8美元之间
weve already cut the price very fine
咱们已将价格减至最低极限了
we regret we have to maintain our original price
很怅惘咱们不得不坚持原价
what kind of a reduction did you have in mind then?
那么你想要削减多少呢?
i think a discount of about 20% would be sufficient.
我认为20%的扣头就满足了
weve already cut down our prices to cost level.
咱们现已将价格降到本钱费的水平了
your price is much too high, can you come down a little?
你们的价格太高了,能降点吗?
our rock-bottom price is $500/mt, and cannot be further lowered.
咱们的最低价是500美元一公吨,不能再低了
your price is much higher than the price from u.k. france and germany
你们价格比英、法、德的都高
since the prices of the raw materials have been raised, im afraid that we have to adjust theprices of our products accordingly
因为原材料价格上涨,咱们不得不对产品的价格做相应的调整
should you be prepared to reduce your limit by say 10% we might come to terms
假定你方情愿减价,比方说减10%,或许能达到生意
价格商洽对话a: we are interested in your pure silk, but i’m wondering about the price. how much will youpossibly offer us?
a: 我方对贵方的真丝布料很感快乐喜爱,但我在思考价格疑问。不晓得贵方要出啥价格呢?
b: it’s $ 120 per yard, including a 5% discount.
b: 真丝每码120美元,其间包括5%的扣头。
a: that’s much higher than i expected. can you come down a bit?
a: 价格比我愿望中要高得多。能否降低一点呢?
b: but if you placed a larger order, we would increase the discount to 10%.
b: 但假定你们订的再多一点的话,我方愿将扣头说到10%。
a: supposing we agreed to your price, what payment terms could you offer us?
a: 那假定咱们承受贵方的价格,你方能供给啥付款条件呢。
b: maybe we would consider a longer credit period.
b: 或许咱们会思考延伸诺言期。
a: that would be nice. let’s call it a deal.
a: 那太好了。就这么定了。
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